Select franchise Select products Branches -Select franchise Name- Mahindra Maruti Kobelco -Select Product Name- Please Select
Your contact information (Required)
Name:  *   Email:  *   Phone/Mobile:  *   Registration /Chassis No:  *
Your overall service experience at our dealership.
Completely Satisfied	Satisfied
Somewhat Dis-satisfied	Very Dis-satisfied
Dont Know / Not Applicable
The courteousy provided to you by our dealership staff.
Completely Satisfied	Satisfied
Somewhat Dis-satisfied	Very Dis-satisfied
Dont Know / Not Applicable
The dealership valuing your business.
Completely Satisfied	Satisfied
Somewhat Dis-satisfied	Very Dis-satisfied
Dont Know / Not Applicable
How would you rate our Dealership in terms of your Service experience?
Ease of scheduling appointment.
Excellent	Very Good
Good	Fair
Very Poor
Promptly acknowledging you on your arrival.
Excellent	Very Good
Good	Fair
Very Poor
Reasonable wait at the service center at the time of repair order opening & delivery of vehicle.
Excellent	Very Good
Good	Fair
Very Poor
Thoroughly Inspecting Your vehicle & Understanding your service needs.
Excellent	Very Good
Good	Fair
Very Poor
Providing the estimate of charges before the work commences.
Excellent	Very Good
Good	Fair
Very Poor
Providing you with the estimated delivery time.
Excellent	Very Good
Good	Fair
Very Poor
Providing you with a clear explanation of all services performed & all charges.
Excellent	Very Good
Good	Fair
Very Poor
Reasonable costs charged for the services.
Excellent	Very Good
Good	Fair
Very Poor
Reasonable time taken for the services.
Excellent	Very Good
Good	Fair
Very Poor
Vehicle ready at promised time.
Excellent	Very Good
Good	Fair
Very Poor
Vehicle returned clean after service.
Excellent	Very Good
Good	Fair
Very Poor
Fixing the problem right the first time.
Excellent	Very Good
Good	Fair
Very Poor
Service workshop open at your convenient time.
Excellent	Very Good
Good	Fair
Very Poor
All jobs / Concerns been carried out to your satisfaction.
Excellent	Very Good
Good	Fair
Very Poor
Availability of all the parts for service & repair.
Excellent	Very Good
Good	Fair
Very Poor
General cleanliness & Appearance of Service Area / Customer waiting Lounge.
Excellent	Very Good
Good	Fair
Very Poor
Availability of all the tools & Equipments to carry out repairs.
Excellent	Very Good
Good	Fair
Very Poor
Helpfulness of parts employees.
Excellent	Very Good
Good	Fair
Very Poor
Service Advisor Overall performance of his / her duties.
Excellent	Very Good
Good	Fair
Very Poor
Reasonable time taken for preparing your repair order(RO).
Excellent	Very Good
Good	Fair
Very Poor
Quality of work performed.
Excellent	Very Good
Good	Fair
Very Poor
Based on the past Service Experience at the Dealership, how would you rate our dealership in terms of ...
Follow up call after every service or repair.
Excellent	Very Good
Good	Fair
Very Poor
Service remainder for periodic maintenance services.
Excellent	Very Good
Good	Fair
Very Poor
RECOMMENDATIONS: Based on your service experience at our service station
Would you recommend our dealership as a place to have a vechicle serviced?
Yes	No
Would you recommend a Automotive Product?
Yes	No